Privacy Policy

Commitment

This Privacy Policy explains how Alps2Alps collects personal data about you and how it maintains, uses and discloses that data.

Alps2Alps is committed to protecting the privacy of all personal data which is obtained from you, including the data we obtain during your visits to the Alps2Alps websites. We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site. This privacy policy describes our personal information handling practices.

Information We Collect

There are two kinds of information that Alps2ALps can obtain about you: “Anonymous data” and “Personal Data.”

Anonymous Data
consists of Log files and Cookies – non-personally-identifiable data, such as your Internet Protocol (“IP”) address or domain, or information about your usage on Alps2Alps site that is used for administrative purposes only. This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP address, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do/do not link the information we store in cookies to any personally indentifiable information you have submitted while on our site.

We have no access to or administration abilities over any cookies that are used by any advertisers on our site.

Cookies
There are some pages on this site that use a technology called “cookies”. Cookies contain information to help us better serve you next time you return to the site. These files are not used for the processing of personal data, this data is anonymous and the information that is collected through cookies is sent to Google and other services, to develop statistical reports on the page. During your visit to our website cookie automatically collects information about your visit, such as your IP address, domain name, browser type, operating system type. The user has the option to block cookies option.

Google Analytics
This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors of the website and to compile statistical reports on website activity for Alps2Alps.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any PII from any source, unless you explicitly submit that information via a fill-in form on our website.

Full list of cookies used by our site

Personal Data
is any information that personally identifies you, such as your name, street address, email address, or telephone number. We collect such information when, for example, you enter a contest, subscribe to our email newsletter, and participate in other interactive online activities such as forums.

When we collect PII from you, you will have the opportunity to “opt in” to receive email or other digital communications from us and/or our business partners. If you have submitted your personal information to Alps2Alps site, you may correct, amend or delete the PII maintained on file about you if it is incorrect.

Registration is not required in order to use or access this website. However, this site may make forums, blogs, message boards or similar available to its users. You may be required to register for these features, particularly if you wish to leave comments or provide articles.

When you register with us and provide PII, rest assured that we will not share this information with any third-party organization unless you give us your express consent. Your registered profile details will be used exclusively for your transfer bookings and ski rental reservations. To delete your registered account and all associated personal information, simply login to your account here and follow the instructions.

Please note that if you post comments or articles to any forum, blog or message board on this site, any PII you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for PII you may choose to make available through these channels. We also provide the opportunity for visitors to our website to opt-in to receive communications from us. In this case, we ask the visitor for his/her e-mail address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt-out of receiving any, or all, of these communications by clicking on the ‘unsubscribe’ link in any email we send to you.

Again, if you provide us with your e-mail address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.

All form field descriptions that may contain personal data and used by our website is listed here:

Field	Description
Single / Return	Allows to book an outbound transfer or both the outbound and return transfers per one booking
Pick-Up Location	Shows the destination of the customer on both arrival and departure. Also helps to calculate the price and estimates the transfer time
Drop-Off Destination
Return Destination
What time is your flight arrival? (Flight Time)	Shows flight arrival time to the selected airport in the Alpine Region
What time would you like to be picked up? (Pick-Up Time)	Shows the time the client wants to be picked up at after his flight arrives.
What time is your flight departure? (Flight Time)	Shows the flight departure time from the selected airport and helps to calculate the correct pickup time from the selected resort
Passengers: Adults, Children	Shows the number of people in the booking and helps to calculate the price for the services. Also plans what type of car or how many cars should be provided for the service
Returning Passengers: Adults, Children
E-mail address	Is used for contacting the clients in the following cases: sending booking and payment confirmation, booking vouchers after the booking is completed; contacting the client in order to reconfirm the details of the transfers (in case if any discrepancies found); asking to leave the review and share experience with other (3 days after the service is completed); sending newsletters and loyalty statements in case if client decided to join the VIP list or Alps2Alps loyalty program. Email address is also used for letting the customer to access his/her Alps2Alps account on the website.
Password	Is used for entering client’s Alps2Alps account on the website
Title	Is used for contacting the customer in case of sending booking and payment confirmation, booking vouchers after the booking is completed; contacting the client in order to reconfirm the details of the transfers (in case if any discrepancies found); asking to leave the review and share experience with other (3 days after the service is completed); sending newsletters and loyalty statements in case if client decided to join the VIP list or Alps2Alps loyalty program.
Firstname
Lastname
Mobile Number(Country Code & Phone)	Is used for sharing the driver’s details before the pickup time with the client and for contacting the client direclty in case of any questions regarding the transfer
Second Mobile Number	Is used for contacting the client direclty in case of any questions regarding the transfer and if first mobile number is not reachable
Outbound: Additional Information	Allows to add notes for the outbound transfer to the service provider. May content personal information.
Outbound Flight Number	Is used for planning the client’s pickup time and monitoring the flight
Outbound Flight Time
Return: Additional Information	Allows to add notes for the return transfer to the service provider. May content personal information.
Return Flight Number	Shows the flight departure time from the selected airport and helps to calculate the correct pickup time from the selected resort
Return Flight Time
Chalet, hotel or apartment name	Shows the destination address of the customer on both arrival and departure.
Chalet, hotel or apartment address
Join the Alps2Alps VIP list and receive great deals & discounts	By checking this option, customer agrees and confirms that he/she wants to receive the newsletters about latest A2A offers to his/her specified email address
Join the Alps2Alps Loyalty program	By checking this option, customer confirms that he/she wants to become a member of Amitours loyalty program and agrees to receive mothly loyalty statements and newsletter to his/her email address
I agree with terms & conditions	By checking this option, customer agrees with Alps2Alps terms & conditions
Card Number	Is used for making an online card payment by sending this data to the card payment processing service. Card payment processing privacy policy
Expiry Date
Card holder
CVV
Store payment details for future use	Is used for storing customer’s card detail on the card payment processing side for future use
Order Reference	Issued after the booking is paid and confirmed and is used for all further actions regarding booking

All Ski Rental service form field descriptions that may contain personal data and are used by our website are listed here:

Field	Description
Your A2A Transfer Reference	Is used to fill out ski rental form with customer’s data and provide special offers for Alps2Alps customers.
Your email address (used for transfer booking)
Name	Is used to address the customer when sending booking and payment confirmation, service voucher or asking for a service review.
Surname
E-mail	Is used to send booking and payment confirmation and service voucher to the customer, to confirm any changes made to the booking, to ask for a service review.
Mobile Number and Country Code	Is used to contact the customer to confirm changes to the booking or to provide replacements, repairs.
Age	Is used to select the proper equipment for the customer.
Gender
Height
Weight
Shoe Size
Head Measurement
Your Address	Is used to identify the customer in case of equipment theft.
Lead Customer Document ID
I have read and accepted the general ski booking conditions of Alps2Alps.com	By checking this option, customer agrees with Alps2Alps Ski Rentals Terms & Conditions.
Cardholder Name	Is used to make online card payment by sending this data to the card payment processing service. Card payment processing privacy policy.
Card Number
Exp Month
Exp Year
CVV Code

All Ski Depot service form field descriptions that may contain personal data and are used by our website are listed here:

Field	Description
Your A2A transfer reference number	Is used to fill out ski storage form with customer’s data and provide special offers for Alps2Alps customers.
Name	Is used to address the customer when sending booking and payment confirmation, service voucher or asking for a service review.
Surname
E-mail	Is used to send booking and payment confirmation and service voucher to the customer, to confirm any changes made to the booking, to ask for a service review.
Phone Number and Country Code	Is used to contact the customer to confirm changes to the booking or to provide replacements, repairs.
Home Address	Is used to provide equipment delivery service to the customer.
Country
State / Province
ZIP/Postal Code
I have read and accepted the general ski storage booking conditions of Alps2Alps.com	By checking this option, customer agrees with Alps2Alps Ski Depot Terms & Conditions.

Third Parties and Third party websites

We respect your confidentiality and because of that any information collected on this website will kept strictly confidential. It will not be sold or used in any kind that could harm you.

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Advertising

Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page or the Network Advertising Initiative opt-out page.

Consent and Modifications

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organization – we are not in a position to guarantee the absolute security of your information.

Alps2Alps may modify this Privacy Policy at any time, at its discretion, and modifications are effective upon being posted on this Site. You are responsible for reviewing this Privacy Statement periodically to ensure that you are aware of any changes to it.

Legal Disclaimer

We reserve the right to disclose your PII as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.